:root{
  --bg:#07111a;
  --panel:#0f1d2b;
  --panel-soft:#122638;
  --line:rgba(148,163,184,.2);
  --accent:#14b8a6;
  --accent-2:#f59e0b;
  --text:#e2e8f0;
  --muted:#93a4b8;
  --danger:#f97316;
}
*{box-sizing:border-box}
body{margin:0;font-family:ui-sans-serif,system-ui,sans-serif;background:radial-gradient(circle at top,#12354d 0,#07111a 45%,#050b12 100%);color:var(--text);min-height:100vh}
a{color:inherit}
.shell{max-width:1200px;margin:0 auto;padding:24px}
.layout{display:grid;gap:20px;grid-template-columns:1.15fr .85fr}
.panel{background:rgba(15,29,43,.86);border:1px solid var(--line);border-radius:28px;backdrop-filter:blur(20px);box-shadow:0 28px 60px rgba(0,0,0,.25)}
.hero{padding:24px 24px 10px}
.hero-top{display:flex;gap:18px;align-items:center}
.hero-top img{width:72px;height:72px;border-radius:22px;object-fit:cover;background:#fff}
.eyebrow{letter-spacing:.18em;text-transform:uppercase;font-size:12px;color:#7dd3fc}
.title{font-size:clamp(30px,6vw,56px);line-height:.96;margin:8px 0 12px}
.subtitle{color:var(--muted);max-width:50ch}
.status-bar{display:flex;gap:12px;flex-wrap:wrap;margin-top:18px}
.chip{padding:10px 14px;border-radius:999px;background:rgba(20,184,166,.12);border:1px solid rgba(45,212,191,.25);color:#c2fff9}
.chat{display:grid;grid-template-rows:auto 1fr auto;min-height:700px}
.chat-header{display:flex;justify-content:space-between;align-items:center;padding:22px 24px;border-bottom:1px solid var(--line)}
.messages{padding:20px;display:flex;flex-direction:column;gap:12px;overflow:auto;max-height:560px}
.message{max-width:85%;padding:14px 16px;border-radius:22px;line-height:1.45}
.message.user{align-self:flex-end;background:linear-gradient(135deg,#14b8a6,#0f766e);color:#041014}
.message.bot,.message.agent,.message.system{align-self:flex-start;background:#13283b;border:1px solid rgba(148,163,184,.18)}
.message.agent{border-color:rgba(245,158,11,.28)}
.composer{padding:18px 20px;border-top:1px solid var(--line)}
.composer form{display:grid;gap:12px}
.stack{display:grid;gap:12px}
textarea,input{width:100%;background:#07111a;border:1px solid var(--line);border-radius:18px;color:var(--text);padding:14px 16px;font:inherit}
textarea{min-height:92px;resize:vertical}
button{border:none;border-radius:18px;padding:14px 18px;font:inherit;font-weight:700;cursor:pointer}
.primary{background:linear-gradient(135deg,#2dd4bf,#14b8a6);color:#05201f}
.secondary{background:rgba(245,158,11,.14);color:#ffd89a;border:1px solid rgba(245,158,11,.2)}
.ghost{background:transparent;color:var(--muted);border:1px solid var(--line)}
.aside{padding:24px}
.section-title{font-size:14px;letter-spacing:.12em;text-transform:uppercase;color:#7dd3fc;margin:0 0 12px}
.card-stack{display:grid;gap:14px}
.info-card{padding:18px;border-radius:22px;background:linear-gradient(180deg,rgba(18,38,56,.95),rgba(11,25,37,.95));border:1px solid var(--line)}
.agent-list{display:grid;gap:12px}
.agent-row{display:flex;gap:12px;align-items:center;padding:10px;border-radius:18px;background:rgba(255,255,255,.03)}
.agent-row img{width:48px;height:48px;border-radius:16px;object-fit:cover;background:#fff}
.agent-dashboard{display:grid;gap:16px}
.conversation-list{display:grid;gap:12px;max-height:700px;overflow:auto}
.conversation-card{padding:14px 16px;border:1px solid var(--line);border-radius:20px;background:#0b1723;cursor:pointer}
.conversation-card.active{border-color:rgba(45,212,191,.55);box-shadow:0 0 0 1px rgba(45,212,191,.25)}
.small{font-size:13px;color:var(--muted)}
.hidden{display:none!important}
@media (max-width:960px){.layout{grid-template-columns:1fr}.chat{min-height:unset}.messages{max-height:420px}}